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IN 1932 HAWAI’I, ELMER SCOTT HAD AN IDEA...

Scott Hawaii was founded in 1932 by Elmer and Jean Scott. Their journey to the islands started in Marble Head, MA. with stops in Pennsylvania and California along the way.  As many stories go, they came to Hawaii on vacation, fell in love with the islands and never looked back. To make a life for themselves they began manufacturing boots for the workers of the pineapple and sugar plantations so prevalent back in the day.  The dawn of World War II brought many changes to the business environment in Hawaii, one being materials coming in short supply.

For the company to survive, a transition to sandals and more casual styles requiring less material was necessary.  This innovation would make them the leader in local footwear for years to come.  Now in it’s third generation, Scott Hawaii prides itself on the same principles, dedication and vision it took for a couple to travel almost 6000 miles (during a time of trains and steamships) to an unfamiliar land looking for a better life.  Although the styling has come a long way, the quality and attention to detail remain the same.

OUR GUARANTEE

The same warranty started by its founders Elmer and Jean Scott is still in place today.  All Scott Hawaii footwear is backed by a “lifetime of the sole” warranty.  Without question it is the best policy in the industry.  The life of the sole is effectively over when the outsole or insole has worn through to the next layer. Such defects include, but are not limited to, straps pulling out, delamination and/or premature wear.  Styles with plugged straps are only guaranteed for sole delamination and not the straps pulling out.
Please download our service replacement form and return it with your defective pair to: Scott Hawaii. 1212 Kona Street Honolulu, HI 96814

If you have any questions regarding your pair please send an email to customerservice@scotthawaii.com and feel free to include a picture of your slipper showing the problem and condition of the outsole to assist us with your inquiry.

FAQs

What is the guarantee policy on your footwear?

Our footwear is guaranteed for the “life of the sole”. The life of the sole is effectively over once the outsole has worn through to the next layer at ANY point. Examples of defects include but are not limited to straps pulling out, delamination and/or premature wear.

What is the process for returning a defective pair?

Please download our service replacement form and return it with your defective pair to:
Scott Hawaii
1212 Kona Street Honolulu, HI 96814

Who pays shipping charges for returns / defective footwear?

Scott Hawaii pays for the shipping charges back to the customer only.

How can I find the nearest retailer that carries your brand of footwear?

Please visit one of the following on-line retailers.
Amazon
Zappos
Shoebuy

Does your footwear run true to size?

Our footwear runs about a half size small for both men and women. If you have a wide foot you should go up a size (e.g. 9 to a 10). If you have a shoe size that is a half size you should go up to the next full size (e.g. 9 ½ to a 10). View our size guide here.

SIZE GUIDE

WOMEN'S SIZE CONVERSIONS 

 US EURO UK IN CM
5 36 4.5 9.41 23.9
6 37 5.5 9.65 24.5
7 38 6.5 9.92 25.2
8 39 7.5 10.2 25.9
9 40 8.5 10.43 26.5
10 41 9.5 10.7 27.2
11 42 10.5 10.94 27.8

 

KID'S SIZE CONVERSIONS

 US EURO UK IN CM
8 26 7.5 6.22 15.8
9 27 8.5 6.56 16.65
10 28 9.5 6.89 17.5
11 29 10.5 7.22 18.35
12 30 11.5 7.56 19.2
13 31 12.5 7.89 20.05
1 32 13.5 8.23 20.9
2 33 1.5 8.56 21.75
3 34 2.5 8.9 22.6

 

MEN'S SIZE CONVERSIONS 

 US EURO UK IN CM
7 40 6.5 10.35 26.3
8 41 7.5 10.66 27.1
9 42 8.5 10.98 27.9
10 43 9.5 11.29 28.7
11 44 10.5 11.61 29.5
12 45 11.5 11.92 30.3
13 46 12.5 12.24 31.1
14 47 13.5 12.55 31.9
15 48 14.5 12.87 32.7
16 49 15.5 13.18 33.5
17 50 16.5 13.5 34.3

 

MEN'S SIZE CONVERSIONS (For Styles with Rubber Strap)

US EURO UK IN CM
7 40 6.5 10.15 25.8
8 41 7.5 10.49 26.65
9 42 8.5 10.82 27.5
10 43 9.5 11.16 28.35
11 44 10.5 11.49 29.2
12 45 11.5 11.83 30.05
13 46 12.5 12.16 30.9
14 47 13.5 12.5 31.75