The same warranty started by its founders Elmer and Jean Scott is still in place today.  All Scott Hawaii footwear is backed by a “lifetime of the sole” warranty.  Without question it is the best policy in the industry.  The life of the sole is effectively over when the outsole or insole has worn through to the next layer. Such defects include, but are not limited to, straps pulling out, delamination and/or premature wear.  Styles with plugged straps are only guaranteed for sole delamination and not the straps pulling out. 
Please download our service replacement form and email it back with images of  your defective pair to: customerservice@scotthawaii.com

If you have any questions regarding your pair please send an email to customerservice@scotthawaii.com and feel free to include a picture of your slipper showing the problem and condition of the outsole to assist us with your inquiry.